Help Center
Practical guidance for launching, operating, and troubleshooting MiniLiveChat.
Search articles, browse categories, and move from first widget install to operator workflows without digging through scattered docs.
Popular Articles
The fastest paths through setup, inbox, and operations.
Request a one-time code, enter the dashboard, create a site, and publish the widget snippet.
Use the generated site snippet, verify HTTPS, and test the real initialization flow.
Use filters, assignments, canned replies, and departments without losing conversation context.
Check domain authorization, API reachability, HTTPS, and session creation when the widget fails.
Categories
Browse by product area
Getting Started
Fast onboarding, first login, and launching your first site.
1 articles
Installing the Widget
Embed, test, and verify the customer-facing widget.
1 articles
Sites & Domains
Manage sites, domains, and allowed widget origins.
1 articles
Inbox & Conversations
Handle live chats, offline messages, assignments, and follow-up.
1 articles
Agents & Team
Invite teammates, assign roles, and manage access.
1 articles
Departments
Route conversations to Sales, Support, Billing, and more.
1 articles
Business Hours & Availability
Control when chat is live and what visitors see after hours.
1 articles
Billing & Plans
Upgrade, review subscriptions, and understand plan limits.
1 articles
Smart Chat / AI Advice
Configure governed AI assistance and grounded suggestions.
1 articles
Security & Login
Passwordless sign-in, sessions, and access control.
1 articles
Email Templates
Edit transactional emails, previews, and test sends.
1 articles
Troubleshooting
Diagnose widget, domain, mail, and runtime issues quickly.
1 articles
Need a fast path?
Getting started checklist
- Create or open your workspace and verify the first site exists.
- Add your real website domain before testing the widget.
- Copy the widget snippet and publish it on the live site.
- Open the inbox and send a real test conversation.
- Invite teammates, set business hours, and confirm live availability.