Help Center / Business Hours & Availability
Control when chat is live
Use 24/7 or custom hours together with agent presence so the widget reflects reality.
MiniLiveChat combines business hours with live agent presence. If you are in 24/7 mode and at least one agent is online, the widget presents itself like a live chat. If business hours are closed or nobody is online, the widget switches to an offline or leave-a-message posture.
This keeps expectations honest for visitors and prevents the product from feeling available when nobody is actually watching the inbox.